UAE
COINBAY

Terms and Conditions

Last updated: January 2026

1. General Provisions

These Terms and Conditions govern your use of the COINBAY website and services. By using our services, you agree to be bound by these terms.

2. Products and Pricing

All prices are displayed in the selected currency and include applicable taxes. Prices for precious metals are subject to market fluctuations and may change without notice.

  • Prices are locked at the time of order confirmation
  • All products are subject to availability
  • We reserve the right to limit quantities

3. Order and Payment

Orders are confirmed upon receipt of full payment. We accept various payment methods including bank transfer, credit cards, and cryptocurrency. All transactions are processed securely.

4. Shipping and Delivery

We ship worldwide with full insurance coverage. Delivery times vary by destination:

  • UAE: 1-2 business days
  • GCC Countries: 3-5 business days
  • International: 5-10 business days

5. Returns and Refunds

Due to the nature of precious metals trading, all sales are final. Returns are only accepted for damaged or incorrect items. Please inspect your order upon delivery and report any issues within 24 hours.

6. Authenticity Guarantee

All products sold by COINBAY are guaranteed to be authentic. We source our products directly from official mints and authorized distributors.

7. Limitation of Liability

COINBAY shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or products.

8. Governing Law

These Terms and Conditions are governed by the laws of the United Arab Emirates. Any disputes shall be resolved in the courts of Dubai.

9. Contact Information

For any questions regarding these terms, please contact us:

Monero FZCO Almas Tower, Unit Almas 49-A15 Jumeirah Lake Towers, Dubai, UAE